One of the most common messages I get goes something like this: "I'd love to book something, but I've never done anything like this before and I don't know where to start."
If that's you, this post is for you.
Booking your first aesthetics appointment can feel like a big step. So here's exactly what happens when you come to my studio in Ashford for a consultation. No jargon, no hard sell, no surprises.
Before you arrive
Once you book, I'll send you a few forms to fill in. These cover your medical history, any medications, allergies and your skin goals.
It might feel like a lot of questions, but it's really important. Some treatments aren't suitable alongside certain medications or health conditions, and I'd always rather know before we start.
Try to come with a clean face if you can, or don't worry, I'll cleanse your skin when you arrive.
Arriving at the studio
The studio is at my home in Park Farm, so it's calm and private. There's no busy waiting room. Just you, me, a comfy chair and usually a candle going.
I'll offer you a drink and we'll have a proper chat. This is my favourite bit.
Talking about you (not just your skin)
I'll ask what's brought you in, what bothers you when you look in the mirror, and what you'd love to change.
But I'll also ask about your life. Your skincare routine, your sleep, your stress levels, whether you're in perimenopause, how much time you have for aftercare. All of this affects what will actually work for you.
There are no silly questions. Ask me anything.
Looking closely at your skin
Next, I'll look at your skin up close. I'm checking things like hydration, texture, pigmentation, sensitivity, redness and how your skin is ageing.
Then I'll talk you through what I see, honestly and kindly.
Your treatment plan
Based on all of that, I'll suggest a plan. That might include:
In-studio treatments, like skin boosters, polynucleotides, microneedling, chemical peels or facials.
A simple home routine to support the treatments.
A rough timeline, so you know when you might start to see changes and when to book follow-ups.
I'll explain what each treatment involves, what to expect afterwards, any downtime, the risks and the cost. Everything is upfront.
And sometimes, my advice is "you don't need anything right now". I'll always tell you if that's the case. I'd much rather you trust me than sell you something you don't need.
Do I have to have treatment on the day?
No. Absolutely not.
Some people like to go ahead the same day if it's suitable. Others want to go home and think about it. Both are completely fine. For some treatments, especially if it's your first time, I'll suggest taking a little time to think before booking in. [CHECK: adjust to match your own consultation policy.]
What I look for in a good consultation (and what you should too)
Wherever you go for treatments, a good practitioner should:
Take a full medical history.
Be qualified and fully insured, and happy to show you.
Explain risks, not just benefits.
Never pressure you into booking.
Be honest about what a treatment can and can't do.
If something feels rushed, it's okay to walk away.
Ready when you are
Your first appointment is really just a conversation. A chance to get honest advice from someone who loves skin, in a space where you can relax.
If you've been putting it off, I'd love to meet you. You can book a skin consultation at my Ashford, Kent studio through the website, or DM me "GLOW" on Instagram if you'd like to ask a few questions first.
Liz x
Featured image: Aleksandrs Karevs on Unsplash
